1. Services
Q: What types of healthcare services does Genesis HealthCare offer?
A: We provide various services, including skilled nursing, home health care, memory care, behavioral health, hospice and palliative care, and rehabilitation services. Visit our Services page for a full list.
Q: Do you offer in-home healthcare services?
A: Yes, our home healthcare team provides skilled nursing, therapy, personal care, and assistance with daily activities to ensure comfort and independence at home.
Q: What specialized programs do you offer for seniors?
A: We provide specialized senior care, including dementia and memory care programs, skilled nursing for long-term and short-term needs, and rehabilitation for mobility and strength recovery.
2. Appointments & Scheduling
Q: How do I schedule an appointment?
A: You can schedule an appointment by calling us at 203-449-9845 or filling out our Set Appointment form online. //link to Set Appointment page
Q: Can I reschedule or cancel my appointment?
A: Yes, we understand that plans may change. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.
3. Insurance & Payment
Q: Do you accept insurance?
A: Yes, we accept Medicare, Medicaid, and most private insurance plans. For specific coverage details, please visit our Insurance Accepted page or contact our billing department.
Q: What if my insurance doesn’t cover a service?
A: We offer flexible payment options and can work with you to find a suitable solution. Contact us to discuss available payment plans.
4. General Support
Q: How can I learn more about your healthcare programs and events?
A: Stay informed by visiting our Blog and Events pages, where we share valuable health insights, upcoming workshops, and community initiatives.
Q: How do I contact Genesis HealthCare for more information?
A: You can reach us by calling [insert phone number], emailing [insert email], or filling out our Contact Us form. We’re here to help!